VET STUDENT LOAN & VET INFORMATIONYou may be eligible to apply for a capped loan under the Australian Government's VET Student Loans scheme.
The maximum payable loan for Diploma of Photography and Photo Imaging is $10,342. The maximum payable loan for the Diploma of Visual Arts is $10,342.
After eligible students opt in and apply for a VET Student Loan that (government) Department will contact you to verify the student to verify the enrolment. It is important for enrolled students to notify NCAT of any change of contact details.
Note: VET Student Loans will not be approved for students who do not meet eligibility requirements.
FEES AND CHARGES
Tuition fee:Your tuition fees are calculated based on the number of nominal hours you are enrolled in. Tuition fees are calculated by multiplying the rate per nominal hours for the qualification by the number of nominal hours you are enrolled in. The term “nominal hours” refers to the average learning, teaching and assessment hours required to fulfil the requirements of a unit of competency. These hours provide a basis for government funding and student contributions for your course.
Government subsidised place (Skills First funding):
Students who hold a Centrelink Healthcare Card, are of Aboriginal/Torres Strait Islander descent or Asylum Seekers are eligible for a concession on their government subsidised tuition fees.
Diploma level students are not eligible for a concession or exemption of tuition fees. However, Aboriginal/Torres Strait Islander students in a government subsidised place are eligible to access fee concessions
NCAT Amenities fee:
The amenities fee covers the costs of cleaning and maintenance incurred by NCAT.
Recognition of Prior Learning - RPL:Recognition of Prior Learning (RPL) acknowledges the full range of an individual's skills and knowledge, irrespective of how it has been acquired. This includes competencies gained through formal study, work experience, employment and other life experiences.
The college will recognise a student's existing competence against the learning outcomes or competencies listed in a course. If a student believes they have achieved some or all of the learning outcomes or competencies of a course in which they have enrolled, they can apply for RPL competencies gained through formal study, work experience, employment and other life experiences.
For full details regarding RPL please see the current NCAT VET & General Student Handbook.
National Recognition:NCAT will recognise nationally recognised Statements of Attainment and Qualifications issued by other Registered Training Organisations. National Recognition will be done at no cost to the student and will not require any further assessment.
Credit TransferCredit transfer assesses the initial course or subject that an individual is using to claim access to, or the award of credit in, a destination course. The assessment determines the extent to which the client’s initial course or subject is equivalent to the required learning outcomes, competency outcomes, or standards in a qualification. This may include credit transfer based on formal learning that is outside the Australian Qualifications Framework.
If a student is applying for credit transfer they must tick the credit transfer box on the enrolment form. They will then be issued with a Credit Transfer Application Form to complete. This form and the resultant outcome will be recorded and stored on the student file.
Census daysThe census date is important as it is a legal deadline. The census date is the last day you can:
• submit your Request for VET Student loan form, or
• withdraw your enrolment, following NCAT’s withdrawl procedure, without incurring the cost or debt for that unit. part of the course.
Training Providers set their own census dates (within rules set by the Government). Every unit has its own census date, so that you are charged progressively for your course as you undertake your studies, and not for the whole course at the beginning. NCAT will confirm the census date for each unit you enrol in and the exact deadline of the census date (i.e. close of business).
Census Dates:Diploma of Photography and Photo Imaging
16.3.2020 27.3.2020 16.4.2020 27.5.2020 21.7.2020 6.8.2020
Diploma of Visual Arts
10.3.2020 7.8.2020 11.3.2021 6.8.2021
Student entry process including the LLN toolStudents must meet the citizenship and residency requirements [Act s 11]:
Students must be academically suited for entry to the course.They must be:
Students must meet the enrolment and loan application requirements:
LLN Testing, Tool and ReportIt is a requirement of this course and for VET Student Loans that you complete an approved LLN online test for entry into the course. You are assessed on your reading and numeracy skills against the Australian Core Skills Framework. The college uses the ACER Core Skills Profile for Adults (CSPA) and specifically the Reading 2016 and Numeracy 2016 tests. The two tests together take about an hour and half to complete and must be completed with honesty and integrity. The reports (results from the test) will be emailed to you as soon as practicable after the assessment. The report can be requested by the VET Student Loan Secretary.
COURSE ENROLMENT PROCESSES
Access and EquityNCAT is an equal opportunity education provider. The College values diversity and cultural differences, has a long-standing commitment to Social Justice and encourages the active participation students and the community in all aspects of the College. It provides a positive and supportive environment where differences in social or cultural backgrounds are celebrated and there is an expectation that all students can become successful and confident members of society.
In the post-compulsory years and subject to the constraints of its physical and staffing facilities, NCAT attempts to offer enrolment in its programs including VET to all who meet course entry requirements. The opportunity for re-entry is provided for those students who have left the college earlier to pursue other programs and adults to study on a fulltime or part-time basis.
As a Senior College and Registered Training Organisation we will ensure that Access and Equity principles for all people are implemented through the fair allocation of resources and the right to equal opportunity without discrimination. It will abide by all relevant legislation with regard to Equal Opportunity and Anti-Discrimination.
WITHDRAWAL PROCESS AND PROCEDURESIf you are considering withdrawing from your course or any part of your course, we suggest you talk to the course coordinator first.
Withdraw correctly and avoid a VET Student Loan debt!
How to withdraw from your course or individual units of studyTo avoid incurring a VET Student Loan debt it is important to withdraw before the census date. You will be issued with a list of census dates for your course.
It is important that you check the census date for each unit of study. If you commence a unit of study on a date other than what is listed on the Schedule of VET Tuition Fees, the census date will be automatically set at 20% of the unit from your first attendance date.
Should you wish to withdraw from the course or part of the course you will need to officially request to be withdrawn by sending an email to [email protected] with the Withdrawal Form advising your intention to be withdrawn from the entire course or part of the course. If you are only withdrawing from part of the course you need to list the units of study.
To avoid a VET Student Loan debt, the email must be received prior to the census date.
You will receive a confirmation email of your withdrawal, including the date and time of the withdrawal, the unit of study, part of a course or whole course and the relevant census day. If you do not receive an acknowledgment email, please ring and advise the main office. The email will also confirm whether you have incurred a debt for the unit, part of the course or whole course. No debt will be incurred if you withdraw prior to the census day.
If you withdraw before the census day, you will not incur tuition fees for the course or part of the course, to which the census day applies.
Special circumstancesIf you withdraw from a unit after the census date because you become seriously ill or because of other special circumstances, you can apply to the college to have your VET Student Loan balance re-credited and your VET Student Loan debt removed. You cannot have your debt removed if you have already successfully completed your unit of study.
Changing your mind or failing a unit are not good enough reasons to apply for special circumstances and you will still be required to repay your VET Student Loan debt.
For your provider to be satisfied that special circumstances applied to you, you must be able to prove that the circumstances:
• were beyond your control,
• did not make their full impact on you until on or after the census date, and
• made it impractical for you to complete the requirements for your unit(s) of study.
You need to submit your application for special circumstances to the college within 12 months of your withdrawal day.
COMPLAINTS AND APPEALS POLICY AND PROCEDURE
Complaints and Appeals PolicyNorthern College of Arts and Technology (NCAT) is committed to:
/ Providing an environment where complaints or appeals are responded to promptly, with minimum distress and maximum protection to all parties with no charge for internal nor external stages.
/ Mutually acceptable resolution being reached through negotiation, conciliation and/or mediation.
/ To ethical and responsible management, and a visible, accessible and fair complaints or appeals handling process with a view to achieving mutually acceptable and fair outcomes.
/ Viewing client complaints and appeals as providing an opportunity to review and improve its policies and practices and gain insight into levels of client satisfaction. Complaints and appeals will be viewed as opportunities for improvement.
/ Adopting an ethical and professional approach to handling complaints and appeals.
/ Respect for privacy and confidentiality wherever possible within the constraints of the need to fully investigate the complaint or appeal.
/ Allowing parties who have used the procedures to access records relevant to their case but otherwise keeping record confidential.
/ Providing information to students in a non-threatening way by providing the form on the NCAT website.
Complaints and Appeals ProcedureDefinitions:
⁄ A complaint can be made about an academic matter (product) or a non-academic matter (service) provided by NCAT
⁄ Academic matters relate to student progress, assessment results, curriculum and qualification awards.
⁄ Non-academic matters include matters relating to enrolment and personal information held by the provider.
⁄ A complaint can be made about any third parties delivering services for NCAT.
⁄ An appeal is against a decision such as an assessment result or complaint outcome.
⁄ Complaints and appeals are handled through the same procedure.
Students are encouraged to informally discuss a complaint or appeal directly with their teacher/trainer or VET Coordinator before the following formal process is undertaken:
⁄ A complaint or appeal must be submitted in writing on the NCAT Complaints and Appeals Form to the RTO Manager.
⁄ Within 10 working days of lodgement NCAT will act on and begin investigating each complaint or appeal.
⁄ A complaint about a third party RTO for example, First Aid training from another RTO must be discussed with the teacher of the course and the RTO Manager.
⁄ No complaint or appeal will be pre-judged.
⁄ Each complainant/appellant will have an opportunity to formally present their case and be represented by a third party.
⁄ Each party can be accompanied or assisted by a third party, at the party’s cost
⁄ Within 2 weeks of the complaint/appeal being made each complainant/appellant will be given written notice of the decision and the reasons and advice about how to have the decision reviewed.
⁄ This decision can be appealed to the Assistant Principal and the Principal who will consult with an internal committee for the appropriate expertise knowledge if need be.
⁄ If after exhausting the RTO’s appeals process an appellant is still not satisfied with the outcome they can put their appeal in writing to the Director, North-Western Victoria Region of DET, Locked bag 2001, Coburg. VIC. 3058
⁄ If after arbitration the student is still not satisfied they can also contact the VRQA or use the complaints page on the VRQA website.
⁄ Each party can be accompanied or assisted by a third party, at the party’s cost.
⁄ Each complaint or appeal and its outcome will be recorded in writing, discussed at the appropriate meetings (if required) and filed in an individual student’s file.
⁄ Each party to the appeal will be given written notice of the review.
⁄ Students can access documents relating to this on request.
⁄ All complaints and appeals will be noted in the Continuous Improvement Register and any actions recorded and the entry closed in the Register at the resolution of the complaint and appeal.
This procedure applies to internal and external VET students. For external VET students, the student’s home school may be involved in the resolution if necessary.
ResolutionWhere appropriate, NCAT may seek to resolve a complaint by:
⁄ an apology or expression of regret
⁄ a change of decision
⁄ a change of policy, procedure or practice
⁄ offering the opportunity for student counselling or other support
⁄ other actions consistent with school values that are intended to support the student, parent and school relationship, engagement, and participation in the school community.
In some circumstances, NCAT may also ask you to attend a meeting with an independent third party, or participate in a mediation with an accredited mediator to assist in the resolution of the dispute.
Re-crediting a VET Student Loan BalanceUnder the Part 6 of the Student Loans Act a student’s VET Student Loan balance can be re‑credited. It can be re-credited under section 68 because of special circumstances.
A student may apply to the Secretary for the student’s VET Student Loan balance to be re‑credited under section 71 of the Act because:
o the training provider, or a person acting on the training provider’s behalf, engaged in unacceptable conduct in relation to the student’s application for the VET Student Loan, or
o the training provider has failed to comply with the Act or an instrument under the Act and the failure has adversely affected the student
What Are Special Circumstances?
Special circumstances are circumstances that are beyond the student’s control; do not make their full impact on the student until on or after the census day for a course, or the part of a course; and make it impracticable for the student to complete the requirements for the course, or the part of the course, during the student’s enrolment in the course, or the part of the course.
Applications for re‑crediting under section 68 of the Act must be made within 12 months after the census day for the course, or the part of the course, concerned, or within that period as extended by the training provider.
Applications for re‑crediting under section 71 of the Act must be made within five years after the census day for the course, or the part of the course, concerned or within that period as extended by the Secretary.
The processes available to students in relation to reconsideration and review of decisions whether or not to re‑credit FEE‑HELP balances, including relevant time limits that apply. Read the Notice of Review Section below.
There is no charge for reconsideration or review of decisions, other than review by the Administrative Appeals Tribunal (AAT).
The Secretary may re‑credit a student’s FEE‑HELP balance in relation to special circumstances if an approved course provider is unable to act or is being wound up or has been dissolved; or has failed to act and the Secretary is satisfied that the failure is unreasonable.
VET Student Loans & VET Information for Diplomas
Students enrolled in the course, CUA50915 Diploma of Photography and Photo Imaging, or the course CUA51115 Diploma of Visual Arts, may be eligible for a VET Student Loan.
Northern College of the Arts & Technology RTO 6736